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Textbook Refund Policy

SAVE YOUR RECEIPT!!!

NO REFUNDS OR EXCHANGES WITHOUT AN ORIGINAL RECEIPT!!

You may receive a refund for any reason on books through the first seven business days of the semester and/or session. The receipt date must indicate the book was purchased for the current semester and/or session. All textbook sales occurring after refund period are final.

Books must be returned in NEW condition for a 100% refund. Books with writing, highlighting, earmarks, bumped corners, water damage, etc., will be refunded at USED retail price. Gordon College Bookstore reserves the right to refuse any item for refund based on condition in which the item has been brought back.

Shrink-wrapped textbooks and shrink-wrapped textbook packages must be returned unopened in original packaging to receive a 100% refund. During the refund period, opened textbooks and/or bundles may be returned to the bookstore at USED retail price.

Workbooks, custom-published course packs, lab books, study guides, dictionaries, optional books, and general study aids are not eligible for a refund.

General Merchandise

NO REFUNDS OR EXCHANGES WITHOUT AN ORIGINAL RECEIPT!!

Clothing, supplies, and other forms of general merchandise may be refunded or exchanged within ten business days of purchase date. All original hangtags must still be attached to clothing items.

Candy, drinks, and all health & beauty supplies are not eligible for return or exchange.

No refund is available for calculators, hardware, software, and assorted computer supplies if opened. Exchanges for unopened items are solely at the discretion of the bookstore management. Defective products must be reconciled with manufacturer according to terms of items warranty.

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